CRM system

Every customer. One place.

Customers, contacts, and suppliers — in one place. No more scattered records across tools, inboxes, and spreadsheets.

  • Included for every user
  • Customers, contacts & suppliers
  • No tiers — full features for all
  • One database for every team
FlowQi client management — one system for all teams
Sound familiar?

Same customer. Six different records.

When a client calls, nobody has the full picture — because it doesn't exist in one place.

Contacts in spreadsheets

Contacts in spreadsheets

You copy-paste names and emails between tools. One typo and a client disappears from your radar.

Follow-ups lost in inboxes

Follow-ups lost in inboxes

Someone promised to follow up. Three weeks later, the client calls to say they went with a competitor.

'Who spoke to them last?'

'Who spoke to them last?'

The account changes hands and nobody knows what was discussed. The client has to explain themselves again.

Duplicate outreach

Duplicate outreach

Two team members reach out to the same contact on the same day. Looks unprofessional. Costs relationships.

Ready to fix your client chaos?

Start free — no credit card required
How it works

Up and running in minutes

No migration project. No consultant. Import your contacts, set up your fields, and your team has a shared client database from day one.

01

Import your contacts

Upload a CSV or connect your existing tool. FlowQi maps your fields automatically — contacts land in your workspace in seconds.

02

Customise your workspace

Add the custom fields your business needs, set up team members, and create saved views for the segments that matter most.

03

Work as a team

Everyone sees the same client profiles, activity history, and follow-up tasks. No silos, no duplicate outreach, no dropped balls.

What's in FlowQi's CRM system

Everything your team needs to manage clients — built in

No plugins, no integrations, no extra cost. Client management is a core part of FlowQi.

Complete client profiles

Complete client profiles

Name, company, contact details, tags, and custom fields — everything about a client in one card.

Activity timeline

Activity timeline

Every email, call, note, and meeting logged automatically. Your whole team sees the full history.

Smart search & filters

Smart search & filters

Find any client in seconds. Filter by status, tag, deal stage, or last activity. Save your views.

Team visibility

Team visibility

See who owns which account and who last spoke to a client. No gaps, no duplicate outreach.

Custom fields

Custom fields

Add the fields your business actually needs — contract value, renewal date, industry code, anything.

Follow-up tasks

Follow-up tasks

Set reminders directly on a client profile so tasks stay tied to context. Never drop the ball again.

Customer journey

See the full customer journey — from first touch to customer for life

Most teams lose context between handovers. Marketing knows the campaign source. Sales knows the deal notes. Service knows the open issues. FlowQi keeps it all connected in one timeline, so every team sees the same story and the next best action.

  • Track every touchpoint: campaign, deal, project, and support updates
  • See journey status and ownership at a glance
  • Spot stalled accounts before they become churn risk
  • Give every team the same customer context in real time
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CRM System & Client Management | FlowQi
01 — No more loose tools

Every team, same customer — **one shared database**

No more different versions of the same customer in every tool. One record, visible to every team, with full history attached.

  • Customers, contacts, and suppliers in one central database
  • Sales, marketing, support, and finance all work from the same data
  • No duplicate records across tools, inboxes, and spreadsheets
  • Every team sees the full interaction history — not just their own piece
  • Handovers between teams without losing context or dropping the ball
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CRM System & Client Management | FlowQi
02 — Follow-ups

Never let a follow-up fall through the cracks

Set follow-up reminders directly on a client's profile so tasks stay tied to context. Your team sees what's due, who owns it, and what it's about. No more lost sticky notes.

  • Tasks linked directly to the client profile
  • Due dates, owners, and priority levels
  • Overdue tasks flagged in the client list
  • Team-wide task visibility — no hidden to-do lists
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CRM System & Client Management | FlowQi
Pay for what you use

No tiers. No upsells. Just pay for what your team actually uses.

Traditional SaaS forces you into Essentials, Premium, or Business plans — and locks features behind upgrades. FlowQi works differently: every user gets the full platform. You only pay extra for the modules your team actually uses.

Included for every user
Organisations
Contacts
Projects
Tasks
Team calendar
Only pay for users who actually need it
Time & Resource
Invoicing
AI agent (Hummy)
One source of truth

Beyond the contact card

Clients linked to projects, hours, and invoices. One profile, the full story.

Client

Client

Every contact, company, and conversation in one profile.

Project

Project

Link clients to projects. See status, budgets, and deadlines.

Time

Time

Track billable hours per client. Monitor team capacity.

Invoice

Invoice

Turn tracked hours into invoices. One click, fully connected.

FAQ

Common questions about the FlowQi CRM system

What is a CRM system?

A CRM system (Customer Relationship Management) is software that centralises client contacts, deals and communication so teams always have shared context. FlowQi goes a step further by linking clients directly to projects, time tracking and invoicing — one workspace, one source of truth.

What's the difference between a CRM system and CRM software?

In practice, the same thing — two names for the tool that structures customer data and interactions. FlowQi combines a full CRM system with project delivery, time tracking and invoicing in a single workspace.

How much does a CRM system like FlowQi cost?

The CRM system is included for every FlowQi user. No tiers — you pay per user, and only extra for optional modules someone actually activates.

Is client management included for every user?

Yes. Organisations, Contacts, and Projects are standard apps included for every FlowQi user at no extra cost. There are no tiers — every user gets full access to these core modules from day one.

Can I import my existing contacts?

Yes. You can import contacts from a CSV file with a simple field-mapping step. We also support import from common CRM exports like HubSpot and Pipedrive.

How does FlowQi pricing work? Are there different tiers?

No tiers. No Essentials, Premium, or Business plans. Every FlowQi user gets the standard apps — Organisations, Contacts, and Projects — included. You only pay extra for additional modules like Time & Resource or Invoicing, and only for the team members who actually use them. A team of 10 where 4 use time tracking? You pay for 4, not 10.

How many custom fields can I add?

There is no artificial limit on custom fields. Every user gets full access to custom fields — because we don't believe in locking features behind pricing tiers.

Can my whole team see the same client data?

Yes. All client profiles, activity timelines, and follow-up tasks are shared across your workspace. Every user has full access — no feature restrictions based on plan level.

Does FlowQi track emails automatically?

Email logging is on our roadmap. Currently you can manually log emails and calls on a client's activity timeline. Automatic sync with Gmail and Outlook is coming in 2026.

Can I link clients to projects and invoices?

Yes — that's FlowQi's superpower. You can link clients to projects, track billable hours, and generate invoices — all from the same client profile. No copy-pasting between tools.

How does FlowQi compare to standalone CRMs like HubSpot or Pipedrive?

Standalone CRMs focus only on sales pipeline management and charge €45–99/user for features you may not even need. FlowQi gives you client management plus project delivery, time tracking, and invoicing — all connected. And you only pay for the modules each team member actually uses. No forced upgrades, no feature gates.

What are the standard apps every user gets?

Every FlowQi user gets Organisations, Contacts, and Projects as standard apps — included at no extra cost. These are the foundation of your workspace. Additional modules like Time & Resource, Invoicing, and AI (Hummy) can be added per user as needed.

Your clients deserve better than a spreadsheet

Join teams already using FlowQi to manage every customer relationship in one place. Start free — no credit card required.